Requisition ID: 7725
Number of Vacancies: 1
Department: Innovation & Sustainability Services (20001212) – Innovation & Sustainability Services (30000555)
Salary Information:  $162,380.40  –  $203,039.20
Pay Scale Group:  14SA
Employment Type:  Regular
Weekly Hours:  35 Off Days:  Saturday and Sunday   Shift:  Day
Posted On:  May 10, 2023
Last Day to Apply: May 18, 2023
Reports to: Executive Director – Innovation and Sustainability

The Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing “a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.”

General Accountability

Reporting to the Executive Director, Innovation & Sustainability (ISG), the Head, Sustainable Innovation provides strategic direction and oversight for the development and implementation of the TTC’s Innovation and Environmental Sustainability Strategies and Plans and collaborates and leverages internal and external partners throughout all aspects of strategy development and implementation. The Head leads program/project governance and execution (including the TTC’s project management maturity plan) in collaboration with TTC business leaders, to ensure excellence in project management execution methodologies and governance. The Head oversees program controls and engineering services for a multi-billion-dollar portfolio.

The Head is responsible for building, and cultivating strategic partnerships and relationships with diverse groups of internal and external stakeholders to influence, engage, consult with, and build meaningful support for the development and implementation of TTC’s corporate social responsibility initiatives, programs and services to both enable more sustainable, resilient, innovative and efficient transit system and to ensure that the TTC’s investments and operations maximize the broader social benefits in communities that the TTC operates within.

Key Job Functions

  • Provides strategic advice and support to the Executive Director on strategic planning and priority activities related to the development and implementation of short and long-term strategic plans and successful execution of innovation and sustainability programs and services.
  • Oversees the research, evaluation and filtration of ideas across all staff levels of the TTC including external stakeholder network and works closely with departments across the TTC to use new/existing insights to advance the corporate value of innovation and environmental sustainability.
  • Designs, develops and plans the implementation of the TTC’s Innovation and Sustainability programs.
  • Develops and directs research focused on bringing a diverse perspective to the field of transportation to grasp issues, opportunities, assess and minimize roadblocks which may slow or prevent advancement.
  • Integrates innovation and sustainability strategies and initiatives with the TTC’s 5-year Corporate Plan.
  • Develops and expands a pan-Canadian, across sectoral network of diverse partners and external stakeholders to foster innovation and sustainability projects across the TTC. Leads and manages all related oversight and selection process, including recruitment process of Committees, volunteers, including the coordination of consortium partners, as applicable.
  • Fosters collaborative relationships at all levels across the TTC such as the Executive Team and CEO, TTC Board, and government officials to direct the research focus on innovation and sustainability;
  • Expands TTC’s outreach both within North America and beyond to identify creative solutions to challenges TTC faces and maximize benefits of transit.
  • Manages and oversees the day-to-day operational and financial administration of innovation and sustainability programs portfolio, new technologies and innovations, green fleet and facilities, Engineering Services and Project Management office.
  • Works closely with senior leadership, Internal Audit, and Finance, to manage the work in the Innovation & Sustainability Planning and Oversight department following established budgetary processes.
  • Reports to the Executive Team and TTC Board as necessary to obtain approval of capital and operating budget, corrections and funds transfers between accounts.
  • Promotes creative thinking with input from others to develop and deploy a strategic vision and connects and aligns projects with strategic project goals.
  • Participates in succession planning activities and ensures accountability at leadership and professional levels, to support the development of technical and leadership competence and succession planning programs.
  • Responsible for providing leadership and/or overseeing the work of the Department staff (either directly or through direct reports) ensuring that accessibility/accommodation needs of TTC passengers and/or employees are effectively met in a timely fashion in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer.


  • Demonstrate knowledge of the industry and / or sector
  • Communicate in a variety of mediums
  • Secure and manage fiscal resources
  • Apply analytical skills
  • Manage projects

Education and Experience

  • A completed University Degree in a related discipline (e.g., Business Administration, Engineering, IT, Project Management) or combination of education, training and experience deemed equivalent.
  • Extensive progressive experience in technical and management capacities associated with portfolio, program and project management including system safety, vehicle/equipment design and maintenance, and quality assurance deliverables.
  • Extensive experience in corporate strategy development or project management preferably within public sector or broader public such as transit/transportation.
  • Completion of a Masters’ Degree in a related discipline (Business Administration, Engineering, IT, Project Management, etc.) is considered as an asset.
  • Project Management Professional (PMP) certification and membership is considered as an asset.

Additional Requirements

  • Demonstrated leadership skills that are service-focused, transformational, and deliver on results.
  • Comprehensive experience in developing innovation policies, programs, services and integrating diverse issues in actionable directives.
  • Experience directing and leading cross-functional teams and multi-disciplinary consultant contracts and high profile, complex, organic projects that adapt to changing goals and direction.
  • Demonstrated ability to lead and manage projects from initiation to closure including progress, resources and successfully tracking and delivering results on time and in budget.
  • Comprehensive knowledge and experience in developing organizational project management maturity.
  • Familiarity with procurement processes and working with project vendors.
  • Knowledge and experience in establishing strategic goals and objectives, standards and processes for portfolio, program and project management, including business case development, capital project prioritization, complex capital budget analysis and optimization, project planning, project execution, monitoring and close-out.
  • Comprehensive knowledge of hazard management and safety certification processes.
  • Experience developing and utilizing performance-based specifications.
  • Excellent management skills to lead and co-ordinate diverse areas of responsibility effectively delivering high-quality results, and meeting deadlines.
  • Extensive knowledge of business administration, fiscal and human resource management principles, concepts, and practices combined with a thorough knowledge and understanding of applicable human resources policies and legislation/regulations regarding safety, employment, etc.
  • Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.
  • Must have extensive and progressive senior-level experience in a leadership role within a large, diverse, and public sector organization, or quasi-public sector organization.
  • Must have or rapidly acquire knowledge of Innovation & Sustainability Group and TTC organizational structure, operations, functions, policies, procedures, collective bargaining agreements and regulations related to area of responsibility;
  • Must possess strong leadership skills and ability to effectively lead and manage a multidisciplinary team, consisting of members internal and external to the departments, resulting in a positive labour/management environment.
  • Knowledge of transit operations is critical, and experience working in a unionized environment.

This position is designated as safety-sensitive, designated executive under the TTC’s Fitness for Duty Policy.  If you do not currently hold a designated position, you will be required to pass a drug test as part of the certification process.

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted


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