Requisition ID: 7745
Number of Vacancies: 1
Department: Exec Director-Innovation&Sustainability (20001214) – Executive Director & Staff – ISG (30000557)
Salary Information:  $101,719.80  –  $127,218.00
Pay Scale Group:  10SA
Employment Type:  Regular
Weekly Hours:  35 Off Days:  Saturday and Sunday   Shift:  Day
Posted On:  May 16, 2023
Last Day to Apply:  May 29, 2023
Reports to: Executive Director – Innovation and Sustainability

The Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing “a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.”

General Accountability

Reporting to the Executive Director (ED) – Innovation & Sustainability, this strategic leadership position will support the ED and CEO in realization of the TTC Corporate Plan and, specifically, its strategic Innovation and Sustainability Plan (ISP) and objectives. The incumbent will assist the ED in facilitating the development and implementation of the ISP strategy and related corporate policies. The Senior Advisor will oversee cross-functional projects and programs for modernization and continuous improvement of the TTC’s ISP in such areas as priority setting of strategic initiatives, program/project integration, organizational effectiveness and efficiency, achievement of value-for-money, and reduction of error. The Senior Advisor will take a strategic and integrated approach to the tracking of and delivery of corporate initiatives and deliverables. The incumbent is also accountable for the exploration, development and delivery of special projects as requested by the ED and CEO. This may include business improvement initiatives such as control of system change, improvement of administrative decision-making systems and processes, etc.

Key Job Functions

  • Provide strategic advice and innovative solutions to the ED on highly sensitive, complex, and controversial matters on the allocation of resources and strategies for meeting corporate objectives.
  • Writes reports and develops presentations for the ED and CEO to present ISP strategy and progress to TTC Board and City Council.
  • Leads the integration and monitoring of CEO priorities and ISP initiatives across the organization.
  • Engage all stakeholders to ensure the successful delivery of the Innovation and Sustainability Plan (ISP) and objectives (i.e. managing risk, delivering value for money, organizational effectiveness, etc.).
  • Propose and implement improvements to the ISP governance framework and its principles, structure and arrangements.
  • Identify organizational gaps, strategize and consult to identify appropriate improvement initiatives.
  • Explore, develop and facilitate implementation of special projects as directed by the CEO and Executive Director.
  • Attracts, recruits, and retains resources with the necessary skills and attributes to contribute to the ongoing success of the TTC Corporate Plan.
  • Ensures individual and team targets and performance reports are in place; recognizes and acknowledges individual and team performance.
  • Responsible for treating passengers and/or employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service provider and an employer.


  • Communicate in a variety of mediums
  • Assess and manage corporate risk
  • Demonstrate knowledge of the industry and / or sector
  • Apply analytical skills
  • Use office technology, software and applications
  • Plan and organize activities / projects to meet section and organizational goals
  • Understand and apply relevant laws and regulations

Education and Experience

  • Completion of a college diploma or university degree in a related discipline such as Business/Public Administration, combined with extensive related work experience, OR a combination of education, training and experience deemed to be equivalent.
  • Project management designation such as PMI or PMP certification is considered as an asset.

Additional Requirements

  • Thorough knowledge of business development as well as highly advanced strategic planning skills combined with comprehensive knowledge of project management principles and practices to manage project scope, costs , schedule, risk and quality.
  • Extensive knowledge of and experience applying best practices, procedures and principles of project management methodology and governance.
  • Comprehensive knowledge of business administration, fiscal and human resources policies and legislation/regulations regarding safety, human rights, employment, etc.
  • Demonstrated ability to prepare and monitor budgets and conduct cost/benefit analysis.
  • Extensive experience motivating, directing and influencing teams across multiple operational and business areas.
  • Comprehensive project management experience and a demonstrated ability to work with senior management and the Executive on complex projects.
  • Highly advanced leadership and facilitation skills; excellent analytical, problem solving, negotiation and conflict resolution skills.
  • Experience establishing, building and maintaining collaborative relationships with various stakeholders for the purpose of meeting the corporate objectives.
  • Sound judgement; highly advanced planning, organizational, interpersonal, presentation, oral and written communication skills.
  • Familiarity with computers and computer based techniques and applications related to the work.
  • Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.
  • Must have or rapidly acquire a thorough knowledge of TTC organizational structure, functions, operations, policies and procedures applicable to the work performed.
  • Experience working in a leadership position within a unionized environment is considered as an asset.

This position is designated as safety-sensitive, under the TTC’s Fitness for Duty Policy.  If you do not currently hold a designated position, you will be required to pass a drug test as part of the certification process.

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

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