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Requisition ID: 8957
Number of Vacancies: 2
Department: Operations Training Centre (20000032) – Bus Training (30000051)
Salary Information:  $91,644.80  –  $114,566.40
Pay Scale Group:  08SA (CAN/S/J/08SA)
Employment Type:  Regular
Weekly Hours:  40 Off Days:  Various   Shift:  Various
Posted On:  February 2, 2024
Last Day to Apply:  February 8, 2024
The Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing “a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.”

General Accountability

Develops, delivers, and evaluates training programs. The role conducts classroom and practical instruction, evaluates training, and certifies that Instructors and employees have completed the required training and are qualified to perform the duties of the job. Prepares and maintains training aids and materials, and ensures the availability of such resources to meet training needs. Coordinates and rolls out training related to areas of responsibility; and conducts research, and prepares and presents various reports and recommendations related to areas of responsibility.

Key Job Functions

  • Conduct hazard analysis/risk assessments, and make provisions to ensure the safety of Instructors
  • Develop, deliver and evaluate training programs for specific assigned portfolios
  • Develop/document criteria, standards and guidelines for the needs assessment, design, delivery and evaluation of training programs
  • Write/edit training manuals, instructional guide, and edit training material
  • Coordinate the pilot and roll-out to the workplace of new/updated information or training programs
  • Liaise with external agencies and other TTC departments to ensure training programs are consistent with regulatory and legislative standards and Corporate Policy
  • Deliver both classroom and practical training as required
  • Review and provide feedback on new technology, policies, procedures, SOP’s, processes, etc. relating to the work
  • Conduct post-training follow-ups with employees and front line management, and deliver Train-the-Trainer programs to the Instructors for new or updated training programs/information
  • Ensure the education and/or certification of Instructors in various aspects of operations/maintenance
  • Recommend action where Instructor qualifications or performance does not meet standards
  • Certify and qualify Instructors in specific aspects of their job functions upon successful completion of the appropriate training programs
  • Ensure training records are up to date
  • Evaluates vendor supplied training and training materials
  • Evaluates and accepts new products and/or technologies (vehicles, systems, equipment, etc.) or modifications to vehicles, systems, equipment, etc.
  • Develops, updates or revises competency profiles, task listings, lesson plans, workbooks, manuals, job aids and a variety of training aids and materials
  • Prepare and present reports and recommendations related to area of responsibility
  • Assumes supervisory duties and responsibilities during emergency situations, equipment breakdowns, delays, special events, etc.
  • Backfill for the Manager, as required
  • Demonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies


Facilitate group discussions and activities
Understand and apply relevant laws and regulations
Identify and minimize risk of Health and Safety issues
Train and instruct individuals and / or groups
Communicate in a variety of mediums
Use office technology, software and applications

Education and Experience


  • Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent
  • Familiarity with various equipment modes, and have successfully completed a community college certificate in Adult Education, or the equivalent
  • Experience in a safety critical environment and a supervisory role as well as experience developing training programs are assets

Additional Requirements


  • Sound knowledge and understanding of applicable government legislation (MTO, Human Rights, OH&S Act, Fitness For Duty, AODA, etc.), regulations, corporate policies and practices and Collective Agreements
  • Must have or maintain specific accreditation to deliver and certify employees through various government regulated training programs
  • Must be an approved Signing Authority of a class CZ license or higher with the Ministry of Transportation.
  • Principles and practices associated with preventive/corrective procedures for Bus/Rail vehicles and related electrical, electronic and mechanical systems, equipment and facilities
  • Sound knowledge of, and the ability to apply, adult education principles, instruction, assessment, testing and evaluation techniques, research methods, and program design and development methodologies
  • Excellent organizational, analytical, interpersonal, group facilitation, coaching, and leadership skills

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.


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