Agenda

October 8, 2025 | Road Safety Summit

The Toronto Transit Commission’s Bus Design Innovation Program will be presenting their demonstration vehicle that will highlight the innovations new technologies that enhance safety for passengers, operators and vulnerable road users. Our marquee sponsors will also be demonstrating and showcasing their new vehicles and technologies.

Kick off the summit with a joint welcome from OPTA and CUTA leadership, highlighting the growing collaboration on transit safety across Ontario and Canada.

This session will feature senior safety officers sharing perspectives on the most significant safety initiatives currently confronting transit systems and the measures being implemented to address them. Participants will gain insight into the wide range of issues affecting agencies, from sharing tips on protecting vulnerable road users to operational risks and broader community concerns.

Speakers:

  • Betty Hasserjian (Chief Safety Officer), TTC
    Betty is the Chief Safety Officer for the Toronto Transit Commission where she leads a team responsible for developing, implementing and overseeing safety and environmental standards and programs to protect employees, customers and the public. Her portfolio spans safety strategy and policy, occupational hygiene and environmental protection, safety operations, emergency management and fire safety, business continuity, safety assurance, and capital project safety. She played a pivotal role in guiding the TTC’s health and safety response during the COVID-19 pandemic, and since 2023, in partnership with the City of Toronto, she’s overseeing the TTC’s multi-disciplinary approach to addressing community safety, security and well-being issues on the transit system. Under her leadership, the Safety and Environment team provides guidance and direction to the organization on safety and environmental matters, driving continuous improvement, regulatory compliance, and a culture of safety and resilience across the organization. Betty has over 25 years of experience in the health, safety and environment field. She is a Certified Industrial Hygienist and holds an Honours Bachelor of Science Degree in Physiology and a Master of Health Science Degree in Occupational and Environmental Health, both from the University of Toronto.

 

  • Sabrina Pasian (Chief Safety Officer), OC Transpo
    Sabrina Pasian is the Chief Safety Officer at OC Transpo. In this role, she oversees four distinct branches within her service area, including, the Safety Standards, Investigations and Reporting branch, the Training & Development branch, the Special Constable Unit and the Regulatory Compliance, Quality Control & Assurance. Sabrina has been with the City of Ottawa for over 20 years. She joined OC Transpo in 2016 as a Specialist in Transit Operations before establishing a new branch in 2020, the Regulatory Compliance, Quality Control & Assurance team. She was Program Manager for this new unit until stepping into her current role as Chief Safety Officer. Prior to joining Transit Services, Sabrina worked in Emergency & Protective Services in a variety of roles focusing on regulatory compliance, by-law and regulatory services and issues management. With a Master’s Degree in Criminology her professional background demonstrates her strong focus on safety and security initiatives. Sabrina is extremely passionate about driving positive change, continuous improvement, and making strides to enhance the safety and security culture within OC Transpo and across the entire transit industry.

 

  • Farah Kassam (Vice President of Safety), Metrolinx
    Farah is a strategic and safety-focused leader with more than 20 years of experience in occupational, construction, mining, and rail safety. She has built her career on driving risk management, incident prevention, and safety culture transformation, with a strong passion for preventing serious injuries and fatalities. Her expertise spans Canadian Rail Operating Rules (CROR), Transport Canada Safety Rules (TCSR), ESG risk, Safety Management Systems, and industrial hygiene. In her current role as Vice President of Safety at Metrolinx, Farah leads an extremely diverse portfolio which includes oversight of safety standards, and investigations all while ensuring the safety of employees, passengers, and operations across one of North America’s largest transit expansion programs. Her team provides safety oversight on the GO Expansion project and Rapid Transit operations safety, ensuring compliance with legislative requirements, standards, and best practices in occupational, railway, construction, environmental, asset management, maintenance and transit safety.
    Her team is responsible for operating practices within heavy and light rail environments, the Rail Safety Management System (RSMS), and the Metrolinx enterprise Safety Management System (SMS). She also provides oversight in areas of environmental management, and safety training ensuring risks are identified, mitigated, and used as learning opportunities.
    Her scope of work includes leading Metrolinx-wide safety initiatives such as the Near Miss Campaign, Safety Engagement Tours, and Rail Safety Week in partnership with Operation Lifesaver. She also oversees deep-dive investigations into serious injury and fatality events, implements innovative approaches to protect workers in the rail corridor through the Red Zone/Green Zone program, and drives training and engagement initiatives that build frontline and leadership capacity to deliver stronger safety outcomes.

 

The Toronto Transit Commission’s Bus Design Innovation Program (BDIP), in partnership with the Amalgamated Transit Union, will discuss the lesson they have learned from their innovations in health and safety on board buses. The discussion will highlight how new safety initiatives are being addressed by the program.

Speaker

  • Andrew Falotico (Health and Safety Director), Amalgamated Transit Union
    Andrew is the Health and Safety Director for the ATU International and is responsible for creating and conducting health and safety trainings, leading initiatives to improve working conditions and safety standards for ATU members across the US and Canada. Andrew is an advocate for reducing Violence and Harassment in the Workplace along with bringing awareness to mental health issues.
    Andrew plays a vital role in the Bus Design Innovation Project working with the Toronto Transit Commission and Centennial College, to incorporate FTA Bus of the Future recommendations that address several safety concerns such as blind spots that contribute to pedestrian fatalities, improved air quality in busses that will minimize and reduce viral transmission of viruses, allow for proper accessibility for patrons who have disabilities, and a proper ergonomic work station for operators to protect them from aggravated assault and injury.

This session will be presented by OC Transpo’s Chief Safey Officer, Sabrina Pasian. In response to Coroner’s inquest, stemming from the 2019 Westboro bus collision, the presentation will outline the actions and progress made to date and the work still underway to strengthen safety across its operations. Further, it will highlight key initiatives such as, enhanced training programs to ensure new bus operators are proficient on multiple vehicle types, the discussion of installation of driver-facing cameras and other safety programs, and collaborative efforts with other transit partners to develop and align safety standards.

Speaker:

  • Sabrina Pasian (Chief Safety Officer), OC Transpo

Closing reflections on the day’s insights and a preview of what’s next in road safety innovation.

Board the shuttle and continue the conversation on the way to dinner.

Buses leave from the Starbucks doors

Enjoy an evening of networking and great food with industry leaders, sponsors, and colleagues from across Ontario.

October 9, 2025 | Policy Forum and Committee Meetings

Details coming soon.

James Pearce, Assistant Deputy Minister of the Transit Division at the Ministry of Transportation of Ontario will speak on the government’s investments in transit system expansion, fare affordability and other topics.

Speaker Bio:

Jamie Pearce started as the Assistant Deputy Minister of Transit Division in July 2024. Transit Division provides strategic advice and oversight for the implementation of the province’s capital investment and develops and implements strategies and funding programs to optimize municipal transit across the province. Prior to his role as ADM, Jamie held two Director positions within Transit Division, including as Director of Transit Capital and Operations and Director of Municipal Programs. In these roles, he supported the government’s investment and procurement decision-making for its $70 billion transit expansion mandate, and implemented the Safe Restart Agreement, which delivered more than $2 billion in emergency funding support to municipal transit systems in response to COVID-19. Jamie has previously held roles in both Cabinet Office and Treasury Board Secretariat, where he worked in a variety of policy areas, including funding youth justice facilities and energy policy, but considers MTO to be “home.” Jamie has Masters degrees in public policy and political science from Carleton University and the University of Toronto. He’s a born-and-raised Winnipegger who loves tennis and curling!

This session will feature a candid conversation between James Pearce, Assistant Deputy Minister of the Transit Division at the Ministry of Transportation of Ontario, and Kelly Paleczny, Chair of OPTA and General Manager of the London Transit Commission. Through question and answer, they will explore the future direction of transit in Ontario and how municipal and provincial leaders can work together to grow transit ridership. The discussion will address key issues shaping the sector, including the Ministry’s outlook on the future of funding for transit systems across the province and the impact of the government’s One Fare program on local transit revenues and financial planning.

This session will bring together agency leaders and experts, including Mike Buda from TransLink and Catherine Baldelli from Burlington Transit, David Cooper from Leading Mobility, and Keegan Tully from PowerON, to examine the evolving transit funding landscape and the challenges agencies face across the region. Panelists will discuss efforts by TransLink to modernize funding and governance models amid growing service demands and financial pressures. The conversation will also explore findings from recent studies on Development Cost Charges (DCCs), highlighting how planned reductions to these vital revenue sources may affect transit capital financing and expansion projects. Additionally, the session will address the financial implications and strategic benefits of transitioning to Zero Emission Bus (ZEB) technologies, featuring insights on how agencies like Oakville Transit are successfully future-proofing their fleets and facilities to support electrification.

Moderator: Vince Rodo (Director, Transit Operations), Brampton Transit

  • 9:00 – 9:15 AM: Building a New Transit Funding Model in Metro Vancouver: TransLink, like most large transit agencies, is facing a funding crisis due to the pandemic and inflation, is under pressure to deliver more service to meet a growing population and support affordable housing and climate objectives and is faced with making complex public policy decisions with often outdated governance structures. Nick Lovett will share the work being done to adapt and modernize the transit funding and governance model in Metro Vancouver to meet today’s and tomorrow’s demands. As one of North America’s leading regional transportation agencies, with ridership per capita only slightly behind Greater New York dCity and ahead of the Greater Toronto Area’s transit systems, and with the most diverse set of revenue tools of any Canadian transit agency, TransLink has lessons to share that may help Ontario’s transit systems make changes to how transit is paid for and how decisions are made, particularly in the context of the requirements of the Canada Public Transit Fund.
    • Speaker: Nick Lovett, TransLink – Mayors’ Council Secretariat: Building a New Transit Funding Model in Metro Vancouver
      Nick Lovett is a transportation professional with ten years of experience at the regional and local levels in Ontario, British Columbia, California, and New Zealand. He offers an international perspective on transportation funding, policy, and strategy development. Currently, he leads the Funding Strategy team at TransLink.
  • 9:15 – 9:30 AM: David Cooper, Development Cost Charges: Impacts on Public Transit
    • Speaker: David Cooper (Principal) and Samuel Evans
  • 9:30 – 9:45 AM: Student Markets and Transit
    • Speaker: Catherine Baldelli (Director of Transit), Burlington Transit – Student Markets and Transit
  • 9:45 – 10:00: Keegan Tully, PowerON Energy Solutions Funding the Transition to ZEBs: Future-Proofing Transit Infrastructure Today
    • Speaker: Keegan Tully is the President & CEO of PowerON Energy Solutions, a subsidiary of Ontario Power Generation (OPG), which provides solutions that cover the entire lifecycle of electrification and charging infrastructure for fleets. Previously, he worked in a variety of roles within OPG, leading key projects related to strategy, mergers & acquisitions and business development. He was formerly General Manager of Ivy Charging Network where he played a lead role in the launch and build out of the business.
      He has 15 years experience working in the electricity and EV charging industries and an MBA from the University of Toronto’s Rotman School of Management.
  • 10:00 – 10:30 AM: Prepared + Audience Q & A

This session will explore the financial case and pragmatic advantages of systems adopting Bus Rapid Transit (BRT) projects. Drawing on the experiences of municipalities that have successfully navigated these pathways, attendees will gain insights into effective approaches for advocating, planning, and advancing BRT initiatives. A key highlight will be the efforts by York Regional Transit and Grand River Transit to successful implement bus rapid transit systems, and will feature the expertise of AECOM in setting up bus rapid transit systems around the world.

Speakers:

  • Richard Montoya (Director of Transit), York Region Transit;
  • Doug Spooner (Acting Commissioner, Transportation Services), Grand River Transit

Moderator: Kirsten Watson (Vice President), AECOM
At AECOM, Kirsten works with transportation clients to help them deliver innovative and sustainable infrastructure solutions to build better communities. Prior to joining AECOM, Kirsten held the position of Deputy CEO at the Toronto Transit Commission. In her nearly 19 years at the TTC, Kirsten held numerous leadership roles in subway and bus operations, customer experience, human resources, and employee relations. She was a key member of the leadership team responsible for the installation of Automatic Train Control on Line 1, the implementation of the King Street streetcar right of way, and planning operations for the significant expansion of subway and light rail transit lines across the transit network. Previously, Kirsten worked as a labour and employment lawyer with a Toronto law firm and led dispute resolution activities at the Ontario Ministry of Labour. She is a long-term member of the Women’s Transportation Seminar, Greater Toronto Area chapter, where she is currently serving on the Board as Past-President.

This presentation will address some popular myths with regard to automated speed enforcement and red light camera systems. The differences between charges under the Provincial Offences Act and the issuance of penalty orders under the Administrative Penalty system of adjudication will be explained including in the context of CVOR points.

  • Speaker: Sheilagh Stewart, Ontario Ministry of the Attorney General (Retired)
    Sheilagh retired from public service in 2017 after working as an Assistant Crown Attorney for over 30 years. She now runs her own consulting company- Stewart Solutions Inc. – providing support to various municipal and other public sector clients across Canada with an emphasis on sustainable, fair and transparent automated enforcement and administrative penalty programs.
    She is the recipient of a number of awards and recognition, including the Amethyst Award – the highest award a civil servant in Ontario can receive. Sheilagh wears the Queen Elizabeth II Diamond Jubilee Medal in recognition of her contributions to road safety in Canada and the Alpha Gamma Delta International Distinguished Citizen Medal for public service.
    She is a recipient of the Prosecutors’ Association of Ontario Award of Merit and Lifetime Membership Award. In recognition of her work with the St John Ambulance Therapy Dog Program, Sheilagh is a Member of the Order of St. John, an honour given on behalf of the Monarch by the Governor General of Canada.
    In addition to running her own company, Sheilagh is the Coordinator of the Therapy Dogs in the Courtroom Program, the proud handler of a therapy dog, Ringo Starr, a Wheaten Terrier and the author of the 4th edition of Stewart and Moffatt on Provincial Offences Procedure in Ontario available through Earlscourt Legal Press.
  • Moderator: Karen Cameron, CEO, OPTA

This session will bring an interactive and fun element, giving participants a chance to ask pointed questions to transit leaders. There will be highlights of how the diversity of local solutions to transit problems are often unique and offer advantages in finding solutions to common issues facing transit systems today.

A final chance to connect with vendors, peers, and colleagues before the afternoon sessions begin.

Please join Committee Vice Chair of Operations Ji-Yeon Lee of MiWay, Vice Chair of HR Haley D’Angelo of ONTC and Business Member Vice Chair Jordan Papazoglou of LTRT:

Agenda:

  1. Next Steps for CVOR Working Group
  2. Industry Learnings and Action Items from Road Safety Summit
  3. Westboro Coroner’s Inquest Recommendations (Fitness for Duty; Operator Facing Cameras; Safe Systems Approach – Recent Serious Accidents)
  4. Sick Leave and Attendance Support Programs
    – Jurisdictional Scan
    – Implications of Bill 229, the Working for Workers Six Act, 2024
  5. Round Table Discussions
    – Policies for transit buses on private property
    – System safety – approaches to address disruptive/violent riders

Agenda:

Please join Melissa Fernandes of Brampton Transit, Vice Chair Robert Hagley of Burlington Transit, and Vice Chair Lindsay Cochrane of Durham Region Transit for round table discussions and presentations on customer experience, marketing and communications.

Thank you to everyone who contributed to the survey to plan the October 9th agenda. Here are the top 6 round table topics so far:

  1. Fresh tactics/activations that support ridership growth;
  2. Operations – Getting feedback from internal staff on customers and their pain points;
  3. Engagement – Understanding customer effort and tracking individual interactions/touch points;
  4. New customer satisfaction metrics – Customer Effort Score;
  5. How does AI fit into our marketing programs; and
  6. CRM – Putting customer feedback into action.

Join Chair Ryan Booth of Brampton Transit, Past Chair Maurice Rozon of Cornwall Transit, and Vice Chair Chad Sadowy of New Flyer Industries for the Fall in-person meeting. All members are welcome:

Agenda (Tentative):

Round Table Topics:

  • Vote for Vacant Transit Vice Chair Positions
  • Latest from OEM’s and Suppliers on Tariffs
  • Recent shop innovations and process improvements
  • Health and safety – Eating in the shop
  • Chemicals (spray cans etc.) storage in the Maintenance area’s
  • Pest control in buses – what is everyone doing?
  • Getting more out of our aging fleets within financial constraints (refurbishment / rebuild strategies)
  • Standardizing bus procurement – what works for your system and why?
  • KPI best practices for Maintenance
  • Solving challenges in supply chain for maintenance and servicing

Please join Chair Drew Poeta of North Bay Transit, Vice Chair of Planning Brenden Ursel of Brampton Transit, Vice Chair of Scheduling Andrew Portwine of Grand River Transit and Business Member Vice Chair Doug Parker of Arcadis:

Agenda (Tentative):

  • Ridership Projection Modelling – Prof. Amer Shalaby, U of T Transit Analytics Lab;
  • Impact on Ridership of Caps on International Students
  • Student Transportation for High Schools – Business Models and Service Levels
  • Accessibility Standards for Bus Stops and Shelters

Join Vice Chair Deborah Daniels of Durham Region Transit, Vice Chair Bryan Basford of Kingston Access Bus, Vice Chair Stephan Labelle of Saugeen Mobility, and Business Member Vice Chair Graham Hauptman of Left Turn Right Turn:

Agenda:

  • Privacy – The principles of client privacy and how it applies to unique specialized transit situations (cameras; commingling policies and procedures; behavioural issues); Jamie Cardy, Associate, Dentons LLC
  • “Improving the Customer Experience through Family of Services”, Stephen Kuban, Kuban Transit Solutions
  • Day Programs and Dialysis: Service levels; Support Person Policies/Care-to-Care
  • Travel Training – York Region Transit Approach and Experience
  • Planning for 2026 – Specialized Transit Committee Priorities

By invitation only, this round table offers opportunities for general managers and senior staff from large systems across the province to discuss and share notes on common challenges facing the transit sector.

Thank you to our Sponsors

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