It’s that time of year for Ontario Transportation Expo (OTE) Exhibitors to claim their spot for the OTE Trade Show on Tuesday April 14, 2026.
Please reach out to info@ote.ca today if you have any questions.
Inaugural ZEB User Conference at OTE 2026
Participants will hear from transit leaders and technical experts through sessions covering:
Safety and Training: hazards, mitigation strategies, emergency procedures, and role-based training requirements
New Technology and Technical Training: preparing operators, mechanics, dispatchers, and supervisors for new ZEB systems
Operational Readiness: charging infrastructure, service planning, maintenance strategies, and change management
Vehicle Design and Propulsion: insights and predictions from bus and charger manufacturers on battery technology, diagnostics, safety improvements, and future innovations
The OPTA ZEB User Conference is unlike anything the Ontario transit sector has seen before. For just $150, you’ll have a seat in the room with every major Ontario transit agency that has deployed ZEBs, is waiting on delivery, or is deep in planning. This dayis for executives, planners, fleet and facility experts, trainers, and engineers.
đź’˛ OTE 2026 Full conference registration or $150 Wednesday Day Rate
📍 Delta Hotels Toronto Airport & Conference Centre | International AB
Winnipeg Transit: What to Expect When You’re Expecting an eBus
Speaker: Erin Cooke – Winnipeg Transit
Sponsor:
Congratulations, you’ve just learned you’re expecting Zero-emission buses now what? This presentation highlights lessons learned from a first time ZEB procurement. This presentation will appeal to transit agencies who are just starting to plan their ZEB journey, but will include unique insight that may be of interest to any transit agency procuring ZEBs, as Winnipeg Transits procurement of 60ft ZEBs and both battery electric and hydrogen fuel cell buses at the same time is unique in Canada.
Winnipeg Transit will be putting its first 16 zero-emission buses into service this year, but planning for this began back in 2022. In this session Winnipeg Transit go over the steps in its ZEB procurement journey from planning procurement to putting the buses in-service. We will share lessons we’ve learned while trying to integrate 4 different types of ZEBs and keeping 27-year old buses in service while waiting for them to arrive. Our journey has including while navigating unprecedented price escalations, productions delays following the Covid-19 pandemic, the near collapse of a seating supplier, further delays resulting OEM fiscal recovery, as well as, unexpected changes to planned charging and hydrogen infrastructure.
This presentation will highlight:
Key decisions point in the bus procurement process;
New contract terms to consider in ZEB contracts including milestones and LDs as well as training, tooling;
Adapting APTA Whitebook Battery electric specs for your transit agency;
Developing technical specs for fuel cell buses without APTA whitebook guidance;
ZEB User Conference – Session 1: Safety & Training Review
Sponsor:
Speakers
Omar Rasheed – Metrolinx
Sam Farhangi – Toronto Transit Commission (TTC)
Dave Partington – Tok Transit
Al Pritchard – York Region Transit (YRT)
Naeem Farooqi – FleetZero
We begin with safety because zero‑emission technology has changed the nature of the work. High‑voltage systems, charging interfaces, de‑energizing procedures, thermal events, and the interaction between the vehicle and the facility introduce conditions that are fundamentally different from diesel operations.
Our panelists will share what they learned through hands‑on experience—what needed to be updated, clarified, or completely re‑thought to support safe day‑to‑day interaction with this new equipment.
You’ll hear lessons learned about:
Lockout/tagout programs that evolved once vehicles were on the property
Standard operating procedures that needed refinement during early deployment
Expanded PPE expectations for everyday tasks
How teams handled thermal events when they occurred
Charging equipment considerations that influenced maintenance and operations workflows
This session sets the foundation for the whole day. Before anyone drives, services, dispatches, or plugs in a bus, we need the right procedures and practices in place to support a safe working environment.
This is the first chapter in the day‑in‑the‑life of a ZEB:
preparing people to work safely and confidently with the technology from the moment it arrives.
preparing people to work safely and confidently with the technology from the moment it arrives.
ZEB User Conference – Session 2: New Technology and Technical Training
Sponsor:
Speakers:
Glenville Singh – Centennial College
Randy Helmer – Coast Mountain Bus
John Kardos – Zenobe
Session 1 focused on safe interaction with the equipment.
Session 2 focuses on how to work with the technology every day and how each role fits into the broader system.
Zero‑emission buses operate within a tightly connected ecosystem—vehicle, charger, facility, grid, software, and communication systems all influence one another. That means workforce preparation must span both role-specific expectations and system-wide understanding.
Our speakers will highlight two essential lessons learned from agencies in active deployment:
1. Everyone must clearly understand their role expectations operators, dispatchers, mechanics, supervisors, and unskilled personnel each contribute differently to:
charge management
fault reporting
thermal monitoring
diagnostics
SOC management
escalation protocols
safe handling of HV components
2. Everyone benefits from understanding how the whole system works
A ZEB’s performance depends on how people interact with it throughout the day—the “day‑in‑the‑life” perspective:
how an operator’s driving style affects energy consumption
how dispatch decisions shape charging windows
how a mechanic’s actions affect vehicle availability
how charger behavior impacts pull‑out confidence
how unskilled personnel navigate safe zones and boundaries
Our panelists will share lessons learned about OEM training, the need for supplemental in‑house programs, collaborations with colleges, technician and apprenticeship evolution, and how early training gaps showed up in real operations. This session is about building capability, clarity, and confidence—so every role supports both the vehicle and the system surrounding it.
This session is about building capability, clarity, and confidence—so every role supports both the vehicle and the system surrounding it.
Session 3: Operationalization – From Procurement to Pull-Out
Sponsor:
Speakers/Presenters:
Stephen Bacchus – MiWay
AnaĂŻssia Franca – CIMA+
Ahmed Mumeni – Operational Readiness
Michelle Jones – Jacobs
Sasha Pejcic – BetterFleet
Moneeb Durrani – ABB
Jacobs and MiWay (Change Management)
In Session 3, we move into the phase where all earlier elements—safety, training, workforce competency—must function together under real operating conditions.
This is where many agencies have experienced their steepest learning curve.
Our panelists bring lessons from change management, operational readiness, infrastructure rollout, charge management software, and charging system integration.
They’ll speak candidly about what they encountered during actual deployments:
commissioning challenges that were not visible during planning
unexpected conflicts when multiple buses needed charging simultaneously
SOC limitations affecting pull‑out and block performance
inconsistencies between bus data and charger data
SOPs rewritten in the early weeks of service
cross‑departmental coordination issues
organizational adjustments needed to support daily ZEB operations
This session focuses on the realities of making ZEBs work Monday to Friday, not just during pilot projects.
If the morning sessions were about understanding the bus and the people who support it, this session is about building the organization around it.
Our final session brings us to the core technology inside the vehicle—the engineering and design choices that shape everything we’ve discussed today.
OEMs and propulsion providers will share how their designs are evolving in response to agency feedback and what they’ve learned through deployments across North America and abroad.
We’ll explore:
advances in battery chemistry and energy density
improvements in thermal management and detection technology
high‑voltage architecture and multiple cooling loops
trends in CAN bus complexity and data integration
evolution in diagnostic pathways and troubleshooting tools
maintainability considerations and component lifecycles
Many of the operational and training challenges discussed earlier trace back to design decisions made during vehicle development. This is your opportunity to understand how that design is changing—and what agencies should expect from the next generation of equipment.
This session closes the loop on the day:
from working safely around the vehicle, to learning how to operate and maintain it, to understanding how its internal design influences daily performance and long‑term success.
from working safely around the vehicle, to learning how to operate and maintain it, to understanding how its internal design influences daily performance and long‑term success.
Delta Marriott Toronto Airport – 655 Dixon Rd, Toronto
Trade Show: April 14, 2026
Toronto Congress Centre – 650 Dixon Rd, Toronto
Latest news about OTE from OPTA
Unveiling the New Ontario Transportation Expo (OTE) Brand!
We’re excited to officially introduce our fresh look! This isn’t just a logo—it’s a reflection of our 26-year journey, our values, and our vision for the future of the passenger transportation industry.
Save the Date: OTE 2025 is happening March 31 – April 2 (Trade Show: April 1).
Registrations Open on December 16, 2024
#LargestBusShowInCanada
OPTA is a proud partner of OBC, the Ontario Bus Consortium. In partnership with our sister organizations, the Ontario Motor Coach Association and School Bus Ontario, OBC collaborates to offer our members two unique benefits of membership – the Ontario Transportation Expo (OTE) and the PRofessional Instructors in Driver Education (P.R.I.D.E.) Program.
Started in 1999, the Ontario Transportation Expo conference and trade show is Canada’s largest bus show and is a meeting place for buyers and sellers from the entire bus sector not found anywhere else in Canada. For more information visit www.ote.ca – hope to see you at OTE.